Last Updated: 09/22/2025

This Privacy Policy outlines how (“we,” “us,” “our,” or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from https://betternaps.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Company Information

This Site is operated by BetterNaps LLC, Sheridan, Wyoming, USA.

By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updated versions will be posted on the Site with the revised “Last Updated” date.

How We Collect & Use Your Personal Information

Information We Collect Directly from You

• Basic contact details: Name, email, phone number, address.
• Order details: Billing/shipping address, payment confirmation.
• Account details: Username, password, security questions.
• Shopping info: Products viewed, added to cart, wishlist.
• Customer support details: Messages, emails, or calls with us.

Information We Collect Automatically (Cookies/Usage Data)

• Device/browser details, IP address, and network info.
• How you interact with our Site (pages viewed, actions taken).
• Analytics through cookies, pixels, and similar tools.

Information from Third Parties

• Shopify: site hosting and support.
• Payment processors: payment info, billing address, confirmations.
• Vendors/service providers: shipping, analytics, customer support, marketing.

How We Use Your Information

• Fulfilling Orders & Services: Processing payments, shipping, managing accounts, handling returns/exchanges.
• Marketing & Advertising: Emails, SMS, and ads tailored to you.
• Security & Fraud Prevention: Detecting, investigating, and preventing misuse.
• Customer Communication: Providing support, responding to inquiries, and service updates.

Cookies

We use cookies to:

• Operate and improve the Site.
• Remember preferences.
• Run analytics.
• Personalize marketing/ads.

Most browsers accept cookies automatically, but you can adjust settings to block or delete them. Note: blocking cookies may affect site functionality.

How We Share Information

We may disclose personal information to:

• Vendors/service providers (shipping, payments, analytics, customer support).
• Business/marketing partners, including Shopify.
• Affiliates or corporate group members.
• Legal authorities (to comply with subpoenas, investigations, etc.).
• In case of business transactions (merger, acquisition, bankruptcy).

User-Generated Content

Reviews or content you post publicly will be visible to others. We are not responsible for how others use this information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy/security practices. Please review their policies.

Children’s Data

We do not knowingly collect personal information from children under 16. If you believe we have collected such information, contact us to delete it.

Security & Retention

We use reasonable safeguards to protect your data. However, no system is 100% secure.

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights & Choices

Depending on your location, you may have the right to:

• Access/know what data we hold about you.
• Request deletion or correction of your data.
• Request data portability.
• Restrict or withdraw consent for processing.
• Opt out of marketing communications at any time.

We may require verification of your identity before fulfilling requests.

SMS Marketing

By opting in, you agree to receive SMS notifications (order updates, abandoned cart reminders, offers, and requests for reviews).

• Consent is not a condition of purchase.
• You can opt out anytime by replying STOP/END/UNSUBSCRIBE.
• Standard carrier charges may apply.
• Data is not shared with third parties except messaging partners.

Complaints

If you have concerns about how we process your data, contact us. If unresolved, you may lodge a complaint with your local data protection authority.

International Users

Your data may be transferred outside your country (including to the U.S.) under legal safeguards like Standard Contractual Clauses.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 support@betternaps.com
📞 +1 (332) 267-7847
📍 BetterNaps LLC, Sheridan, Wyoming, USA