Terms of Service

Last Updated: 09/22/2025

 

This website is operated by BetterNaps LLC. Throughout the site, the terms “we”“us”, and “our” refer to BetterNaps. BetterNaps offers this website, including all information, tools, and services available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including additional terms and conditions and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content. Please read carefully. If you do not agree to these Terms, you may not use our Services.

 

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and Services.

 

Section 1 – Online Store Terms

  • You must be at least the age of majority in your state/country of residence.
  • You may not use our products for illegal or unauthorized purposes.
  • You must not transmit viruses, malware, or destructive code.
  • A breach will result in immediate termination of Services.

Section 2 – General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • Your content (excluding credit card data) may be transferred unencrypted across networks.
  • You may not reproduce, copy, sell, or exploit any portion of the Service without express written permission.

Section 3 – Accuracy of Information

  • We are not responsible if information on this site is inaccurate, incomplete, or outdated.
  • Content is for general information only and should not be relied upon as your sole basis for decisions.
  • We may update content at any time without obligation.

Section 4 – Modifications to Services & Prices

  • Prices are subject to change without notice.
  • We may modify or discontinue Services at any time.
  • We are not liable for any modification, suspension, or discontinuance.

Section 5 – Products & Services

  • Certain products may be available exclusively online and may have limited quantities.
  • Returns/exchanges are subject to our Refund & Guarantee Policy.
  • We make every effort to display colors/images accurately but cannot guarantee display accuracy.
  • We may limit sales to individuals, regions, or jurisdictions.
  • We may discontinue any product at any time.

Section 6 – Billing & Account Information

  • We may refuse, cancel, or limit orders at our discretion.
  • Restrictions may apply to orders using the same account, credit card, or shipping address.
  • You must provide accurate purchase and account information and keep it updated.

 

Section 7 – Optional Tools

  • Third-party tools are provided “as is” and “as available.”
  • We are not liable for your use of optional third-party tools.

Section 8 – Third-Party Links

  • The Service may include links to third-party sites.
  • We are not responsible for third-party content or materials.
  • Any complaints or concerns should be directed to the third party.

 

Section 9 – User Comments, Feedback & Submissions

  • By submitting content, you grant us the right to use it without restriction.
  • We are not obliged to maintain confidentiality or provide compensation.
  • Comments must not violate third-party rights or include unlawful/abusive content.

 

Section 10 – Personal Information

  • Submission of personal information is governed by our Privacy Policy.

 

Section 11 – Errors, Inaccuracies & Omissions

  • The site may contain errors or omissions.
  • We may correct/update information or cancel orders without notice.

 

Section 12 – Prohibited Uses

You are prohibited from using the site to:

  • Violate any law or regulation.
  • Infringe intellectual property rights.
  • Harass, abuse, insult, harm, defame, or discriminate.
  • Submit false/misleading information.
  • Spread viruses, spam, or malicious code.
  • Interfere with security features of the Service.

Violation may result in termination of your account.

 

 

Section 13 – Disclaimer of Warranties & Limitation of Liability

  • The Service is provided “as is” and “as available.”
  • We do not guarantee uninterrupted, error-free, or secure use.
  • BetterNaps is not liable for damages of any kind arising from use of our Services or products.

Section 14 – Indemnification

You agree to indemnify and hold BetterNaps, its affiliates, officers, employees, and partners harmless from claims arising out of your breach of these Terms or violation of any law/rights of a third party.

 

Section 15 – Severability

If any provision is unenforceable, the remaining provisions remain in effect.

 

Section 16 – Termination

These Terms remain in effect unless terminated by you or us. We may terminate your account at any time if you fail to comply with these Terms.

 

Section 17 – Entire Agreement

These Terms and posted policies constitute the entire agreement between you and BetterNaps.

 

Section 18 – Governing Law

These Terms are governed by the laws of the State of Wyoming, USA.

 

Section 19 – Changes to Terms

We may update these Terms at any time. Continued use of the site constitutes acceptance.

 

Section 20 – Contact Information

Questions about the Terms should be sent to:
📧 support@betternaps.com
📍 BetterNaps LLC, Sheridan, Wyoming, USA

 

 

SMS Marketing

By opting in, you agree to receive recurring SMS messages (order updates, reminders, marketing).

  • Consent is not a condition of purchase.
  • To unsubscribe, reply STOP/END/UNSUBSCRIBE or use the link provided.
  • Standard message/data rates may apply.
  • We are not liable for failed or delayed SMS delivery.

Arbitration & Class Action Waiver

Arbitration: All disputes will be resolved through binding arbitration under the rules of the American Arbitration Association (AAA), in Wyoming, USA. This means you waive the right to court/jury trials.

Class Action Waiver: You may bring claims only on an individual basis, not as a class member.

ABOUT US

At BetterNaps, we believe restful sleep is the foundation of a better life.
That’s why we created NeuroCalm, a natural, science-backed nightly mix designed to help quiet the mind and support deeper, more refreshing sleep.
Every product is crafted with care, using high-quality ingredients and third-party testing for safety and transparency.

Thanks for contacting us. We'll get back to you as soon as possible.

CONTACT

Email: support@betternaps.com
Phone: +1 (332) 267-7847
Company Name: BetterNaps LLC Address: Sheridan, Wyoming, United States