Last Updated: 09/22/2025
At BetterNaps, we aim to deliver your order quickly and reliably. Please review the details of our shipping practices below.
Shipping Costs
- Free Shipping: Orders over $55 USD qualify for free standard shipping.
- Flat Rate: Orders under $55 USD will be charged $19.80 USD for shipping.
Processing & Delivery Times
- Processing Time: Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
- Delivery Time: Once shipped, delivery typically takes 5–12 business days, depending on your location.
Please note: During high-demand periods (holidays, promotions, or restocks), processing and delivery times may be slightly longer.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number so you can follow your package until it arrives.
Delays & Exceptions
While we do our best to ensure timely delivery, delays may occur due to:
- Carrier issues outside our control
- Customs clearance (for international orders)
- Severe weather conditions
- Incorrect or incomplete shipping information provided by the customer
If your package is delayed or missing, please reach out to us and we’ll work with the carrier to resolve it.
Customer Support
For any shipping-related questions or concerns, please contact us:
📧 support@betternaps.com
📞 +1 (332) 267-7847
